{"id":295272,"date":"2026-04-11T16:38:30","date_gmt":"2026-04-11T16:38:30","guid":{"rendered":"https:\/\/en-gb.wordpress.org\/plugins\/floatmessage-floating-messages-live-chat\/"},"modified":"2026-04-12T09:18:53","modified_gmt":"2026-04-12T09:18:53","slug":"floatmessage-live-chat","status":"publish","type":"plugin","link":"https:\/\/wol.wordpress.org\/plugins\/floatmessage-live-chat\/","author":14228644,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_crdt_document":"","version":"1.3.2","stable_tag":"1.3.2","tested":"6.9.4","requires":"5.0","requires_php":"7.4","requires_plugins":null,"header_name":"FloatMessage \u2014 Floating Messages & Live Chat","header_author":"FloatMessage","header_description":"Add floating messages, popups, and a live chat widget to your site \u2014 designed in a visual dashboard, no code needed. Includes AI auto-reply, scheduling, geo targeting, and 13+ templates. Free 30-day trial.","assets_banners_color":"94a8c7","last_updated":"2026-04-12 09:18:53","external_support_url":"","external_repository_url":"","donate_link":"","header_plugin_uri":"https:\/\/floatmessage.com\/docs\/wordpress","header_author_uri":"https:\/\/floatmessage.com","rating":0,"author_block_rating":0,"active_installs":0,"downloads":42,"num_ratings":0,"support_threads":0,"support_threads_resolved":0,"author_block_count":0,"sections":["description","installation","faq","changelog"],"tags":{"1.3.2":{"tag":"1.3.2","author":"talsibo","date":"2026-04-12 09:18:53"}},"upgrade_notice":{"1.3.0":"<p>New screenshots, branding update, Choose Your Agent CTA. Update recommended.<\/p>","1.2.0":"<p>Lighter plugin assets (JPG).<\/p>","1.1.0":"<p>Improved settings page with trial status display, pricing info, and support contact.<\/p>","1.0.0":"<p>Initial release. Create a free FloatMessage account to start your 30-day trial \u2014 no credit card required.<\/p>"},"ratings":[],"assets_icons":{"icon-128x128.png":{"filename":"icon-128x128.png","revision":3504071,"resolution":"128x128","location":"assets","locale":""},"icon-256x256.png":{"filename":"icon-256x256.png","revision":3504071,"resolution":"256x256","location":"assets","locale":""}},"assets_banners":{"banner-1544x500.jpg":{"filename":"banner-1544x500.jpg","revision":3504071,"resolution":"1544x500","location":"assets","locale":""},"banner-772x250.jpg":{"filename":"banner-772x250.jpg","revision":3504071,"resolution":"772x250","location":"assets","locale":""}},"assets_blueprints":{},"all_blocks":[],"tagged_versions":["1.3.2"],"block_files":[],"assets_screenshots":{"screenshot-1.jpg":{"filename":"screenshot-1.jpg","revision":3504071,"resolution":"1","location":"assets","locale":""},"screenshot-2.jpg":{"filename":"screenshot-2.jpg","revision":3504071,"resolution":"2","location":"assets","locale":""},"screenshot-3.jpg":{"filename":"screenshot-3.jpg","revision":3504071,"resolution":"3","location":"assets","locale":""},"screenshot-4.jpg":{"filename":"screenshot-4.jpg","revision":3504071,"resolution":"4","location":"assets","locale":""}},"screenshots":{"1":"<strong>Settings page<\/strong> \u2014 Configure your Message ID, User ID, and see your plan status","2":"<strong>Trial status<\/strong> \u2014 See days remaining on your free trial with upgrade prompts","3":"<strong>Floating message<\/strong> \u2014 A notification banner displayed on a website","4":"<strong>Live chat widget<\/strong> \u2014 Chat bubble with typing indicator and notification badge","5":"<strong>FloatMessage dashboard<\/strong> \u2014 Visual message editor with Copy ID button","6":"<strong>AI auto-reply<\/strong> \u2014 Configure AI-powered chat responses"},"jetpack_post_was_ever_published":false},"plugin_section":[],"plugin_tags":[14160,259988,2379,1159,491],"plugin_category":[41],"plugin_contributors":[259989],"plugin_business_model":[],"class_list":["post-295272","plugin","type-plugin","status-publish","hentry","plugin_tags-chat-widget","plugin_tags-floating-messages","plugin_tags-live-chat","plugin_tags-notification","plugin_tags-popup","plugin_category-communication","plugin_contributors-talsibo","plugin_committers-talsibo"],"banners":{"banner":"https:\/\/ps.w.org\/floatmessage-live-chat\/assets\/banner-772x250.jpg?rev=3504071","banner_2x":"https:\/\/ps.w.org\/floatmessage-live-chat\/assets\/banner-1544x500.jpg?rev=3504071","banner_rtl":false,"banner_2x_rtl":false},"icons":{"svg":false,"icon":"https:\/\/ps.w.org\/floatmessage-live-chat\/assets\/icon-128x128.png?rev=3504071","icon_2x":"https:\/\/ps.w.org\/floatmessage-live-chat\/assets\/icon-256x256.png?rev=3504071","generated":false},"screenshots":[{"src":"https:\/\/ps.w.org\/floatmessage-live-chat\/assets\/screenshot-1.jpg?rev=3504071","caption":"<strong>Settings page<\/strong> \u2014 Configure your Message ID, User ID, and see your plan status"},{"src":"https:\/\/ps.w.org\/floatmessage-live-chat\/assets\/screenshot-2.jpg?rev=3504071","caption":"<strong>Trial status<\/strong> \u2014 See days remaining on your free trial with upgrade prompts"},{"src":"https:\/\/ps.w.org\/floatmessage-live-chat\/assets\/screenshot-3.jpg?rev=3504071","caption":"<strong>Floating message<\/strong> \u2014 A notification banner displayed on a website"},{"src":"https:\/\/ps.w.org\/floatmessage-live-chat\/assets\/screenshot-4.jpg?rev=3504071","caption":"<strong>Live chat widget<\/strong> \u2014 Chat bubble with typing indicator and notification badge"}],"raw_content":"<!--section=description-->\n<p><strong>FloatMessage<\/strong> lets you add floating messages and live chat to your WordPress site. Design notifications, popups, banners, and chat widgets in a visual dashboard \u2014 no code required.<\/p>\n\n<p><strong>Free 30-day trial<\/strong> \u2014 no credit card required. Then $10\/month or $100\/year.<\/p>\n\n<h4>Features<\/h4>\n\n<ul>\n<li><strong>Quick setup<\/strong> \u2014 Install the plugin, paste your Message ID, save<\/li>\n<li><strong>Visual dashboard<\/strong> \u2014 Design and manage messages from a web-based editor<\/li>\n<li><strong>Lightweight<\/strong> \u2014 15KB async script using Shadow DOM isolation<\/li>\n<li><strong>Theme compatible<\/strong> \u2014 Tested with popular themes and page builders including Elementor, Divi, and Gutenberg<\/li>\n<\/ul>\n\n<h4>Floating Messages<\/h4>\n\n<p>Create attention-grabbing messages that float on your pages:<\/p>\n\n<ul>\n<li><strong>13+ professionally designed templates<\/strong> \u2014 Banners, modals, notifications, newsletter forms, story carousels, sticky footers, blur overlays, and more<\/li>\n<li><strong>Smart scheduling<\/strong> \u2014 Show at specific times, days of week, or date ranges<\/li>\n<li><strong>Geo targeting<\/strong> \u2014 Target visitors by country (249 countries supported)<\/li>\n<li><strong>Trigger rules<\/strong> \u2014 Show on page load, after a delay, on scroll, or when the visitor tries to leave (exit intent)<\/li>\n<li><strong>Click tracking<\/strong> \u2014 Monitor views and clicks from your dashboard<\/li>\n<li><strong>Dismiss behavior<\/strong> \u2014 Control when dismissed messages reappear (session, duration, forever)<\/li>\n<\/ul>\n\n<h4>AI-Powered Live Chat<\/h4>\n\n<p>Talk to visitors in real time \u2014 or let AI handle it:<\/p>\n\n<ul>\n<li><strong>Real-time messaging<\/strong> \u2014 Visitors chat directly from your site<\/li>\n<li><strong>AI auto-reply<\/strong> \u2014 Powered by Google Gemini with customizable instructions and 13 preset templates (support, lead gen, sales, booking, and more)<\/li>\n<li><strong>Admin takeover<\/strong> \u2014 AI automatically stops when you reply manually<\/li>\n<li><strong>Typing indicators<\/strong> \u2014 Animated dots show while waiting for a reply<\/li>\n<li><strong>Notification badges<\/strong> \u2014 Pulsing red badge alerts visitors to new messages<\/li>\n<li><strong>Custom positioning<\/strong> \u2014 Place the chat bubble anywhere with pixel-perfect coordinates<\/li>\n<li><strong>JavaScript API<\/strong> \u2014 Programmatically control the widget (<code>FloatMessage.openChat()<\/code>, <code>hideChat()<\/code>, etc.)<\/li>\n<li><strong>Pre-chat forms<\/strong> \u2014 Collect name and email before the conversation starts<\/li>\n<li><strong>Visitor tracking<\/strong> \u2014 See country, city, page URL, and custom data for each visitor<\/li>\n<\/ul>\n\n<h4>Pricing<\/h4>\n\n<p>FloatMessage offers a simple, transparent pricing model:<\/p>\n\n<ul>\n<li><strong>Free Trial<\/strong> \u2014 30 days of full access, no credit card required<\/li>\n<li><strong>Pro Plan<\/strong> \u2014 $10\/month or $100\/year (save 17%) for unlimited messages, chat, and all features<\/li>\n<\/ul>\n\n<p>The plugin shows your trial status and days remaining right in the WordPress admin. You'll get a heads-up when your trial is about to expire.<\/p>\n\n<h4>Built for WordPress<\/h4>\n\n<ul>\n<li><strong>Auto-updates<\/strong> \u2014 New versions appear in your WordPress dashboard automatically<\/li>\n<li><strong>Settings page<\/strong> \u2014 Configure everything from Settings \u2192 FloatMessage<\/li>\n<li><strong>Admin notices<\/strong> \u2014 Get warned when your trial is expiring or has expired<\/li>\n<li><strong>Copy ID button<\/strong> \u2014 One-click copy of Message IDs from the FloatMessage dashboard<\/li>\n<\/ul>\n\n<h3>External services<\/h3>\n\n<p>This plugin relies on the FloatMessage service (<a href=\"https:\/\/floatmessage.com\">floatmessage.com<\/a>) to deliver floating messages and live chat functionality.<\/p>\n\n<h4>What data is sent and when<\/h4>\n\n<ul>\n<li><strong>Embed script<\/strong> \u2014 When a page loads on your site, the plugin loads a JavaScript file from <code>https:\/\/floatmessage.com\/embed\/floatmessage.js<\/code> to render your configured floating messages and chat widget. Your Message ID and User ID are passed as data attributes on the script tag.<\/li>\n<li><strong>Account status check<\/strong> \u2014 When an admin visits the plugin settings page, the plugin sends your User ID to <code>https:\/\/floatmessage.com\/api\/wp-status<\/code> to check your plan\/trial status. This response is cached for 4 hours.<\/li>\n<li><strong>Live chat<\/strong> \u2014 When visitors use the chat widget, messages are transmitted to FloatMessage servers in real time.<\/li>\n<\/ul>\n\n<p>No visitor data is stored in your WordPress database. All message and chat data is managed on FloatMessage servers.<\/p>\n\n<ul>\n<li><a href=\"https:\/\/floatmessage.com\/terms\">FloatMessage Terms of Service<\/a><\/li>\n<li><a href=\"https:\/\/floatmessage.com\/privacy\">FloatMessage Privacy Policy<\/a><\/li>\n<\/ul>\n\n<!--section=installation-->\n<h4>Automatic Installation<\/h4>\n\n<ol>\n<li>Go to <strong>Plugins \u2192 Add New<\/strong> in your WordPress admin<\/li>\n<li>Search for <strong>\"FloatMessage\"<\/strong><\/li>\n<li>Click <strong>Install Now<\/strong>, then <strong>Activate<\/strong><\/li>\n<li>Go to <strong>Settings \u2192 FloatMessage<\/strong><\/li>\n<li>Enter your Message ID (from the FloatMessage dashboard) and save<\/li>\n<\/ol>\n\n<h4>Manual Installation<\/h4>\n\n<ol>\n<li>Download the plugin ZIP from <a href=\"https:\/\/floatmessage.com\/downloads\/floatmessage-live-chat.zip\">floatmessage.com\/downloads\/floatmessage-live-chat.zip<\/a><\/li>\n<li>Go to <strong>Plugins \u2192 Add New \u2192 Upload Plugin<\/strong><\/li>\n<li>Upload the ZIP and click <strong>Install Now<\/strong><\/li>\n<li>Activate and configure under <strong>Settings \u2192 FloatMessage<\/strong><\/li>\n<\/ol>\n\n<h4>Get Your Message ID<\/h4>\n\n<ol>\n<li>Sign up at <a href=\"https:\/\/floatmessage.com\">floatmessage.com<\/a> (free 30-day trial)<\/li>\n<li>Create a message in the dashboard<\/li>\n<li>On the main dashboard page, click <strong>Copy ID<\/strong> next to your message<\/li>\n<li>Paste the ID into the WordPress plugin settings<\/li>\n<\/ol>\n\n<h4>Enable Live Chat<\/h4>\n\n<ol>\n<li>Go to <a href=\"https:\/\/floatmessage.com\/dashboard\/chat\/settings\">floatmessage.com\/dashboard\/chat\/settings<\/a><\/li>\n<li>Enable live chat and configure your settings<\/li>\n<li>Copy your <strong>User ID<\/strong> from the embed code<\/li>\n<li>Paste it into the WordPress plugin User ID field<\/li>\n<\/ol>\n\n<!--section=faq-->\n<dl>\n<dt id=\"is%20floatmessage%20free%3F\"><h3>Is FloatMessage free?<\/h3><\/dt>\n<dd><p>FloatMessage offers a <strong>free 30-day trial<\/strong> with full access to all features \u2014 no credit card required. After the trial, the Pro plan costs <strong>$10\/month<\/strong> or <strong>$100\/year<\/strong> (save 17%).<\/p><\/dd>\n<dt id=\"what%20happens%20when%20my%20trial%20expires%3F\"><h3>What happens when my trial expires?<\/h3><\/dt>\n<dd><p>Your floating messages and chat widget will stop appearing on your site. All your messages and settings are preserved \u2014 they'll resume as soon as you upgrade. The plugin will show a warning in your WordPress admin before and after expiration.<\/p><\/dd>\n<dt id=\"how%20do%20i%20check%20how%20many%20days%20i%20have%20left%3F\"><h3>How do I check how many days I have left?<\/h3><\/dt>\n<dd><p>Enter your <strong>User ID<\/strong> in the plugin settings. The settings page will show your plan status, including the exact number of days remaining on your trial.<\/p><\/dd>\n<dt id=\"where%20do%20i%20find%20my%20message%20id%3F\"><h3>Where do I find my Message ID?<\/h3><\/dt>\n<dd><p>Log in to <a href=\"https:\/\/floatmessage.com\/dashboard\">floatmessage.com\/dashboard<\/a>. Each message in the \"Your Messages\" section has a <strong>Copy ID<\/strong> button.<\/p><\/dd>\n<dt id=\"can%20i%20show%20multiple%20floating%20messages%3F\"><h3>Can I show multiple floating messages?<\/h3><\/dt>\n<dd><p>Yes! Separate IDs with commas: <code>abc123,def456,ghi789<\/code>. Each message runs independently with its own schedule, targeting, and trigger rules.<\/p><\/dd>\n<dt id=\"does%20it%20work%20with%20elementor%20%2F%20divi%20%2F%20wpbakery%3F\"><h3>Does it work with Elementor \/ Divi \/ WPBakery?<\/h3><\/dt>\n<dd><p>Yes. The plugin adds the script globally in the footer, so it works with every WordPress theme and page builder \u2014 including Elementor, Divi, WPBakery, Gutenberg, and GeneratePress.<\/p><\/dd>\n<dt id=\"will%20it%20slow%20down%20my%20site%3F\"><h3>Will it slow down my site?<\/h3><\/dt>\n<dd><p>The embed script is <strong>15KB<\/strong>, loads <strong>asynchronously<\/strong> in the footer, and uses <strong>Shadow DOM<\/strong> to prevent CSS conflicts.<\/p><\/dd>\n<dt id=\"can%20i%20control%20the%20chat%20widget%20from%20javascript%3F\"><h3>Can I control the chat widget from JavaScript?<\/h3><\/dt>\n<dd><p>Yes! Enable the JavaScript API in your FloatMessage chat settings, then use:<\/p>\n\n<ul>\n<li><code>FloatMessage.openChat()<\/code> \u2014 Open the chat panel<\/li>\n<li><code>FloatMessage.hideChat()<\/code> \u2014 Hide the chat widget<\/li>\n<li><code>FloatMessage.toggleChat()<\/code> \u2014 Toggle open\/close<\/li>\n<li><code>FloatMessage.showChat()<\/code> \u2014 Show the chat bubble<\/li>\n<\/ul>\n\n<p>See the full <a href=\"https:\/\/floatmessage.com\/docs\/js-api\">JavaScript API documentation<\/a>.<\/p><\/dd>\n<dt id=\"does%20the%20plugin%20update%20automatically%3F\"><h3>Does the plugin update automatically?<\/h3><\/dt>\n<dd><p>Yes. When we release a new version, it appears in your WordPress dashboard alongside other plugin updates. One click to update.<\/p><\/dd>\n<dt id=\"is%20my%20data%20secure%3F\"><h3>Is my data secure?<\/h3><\/dt>\n<dd><p>All communication between your site and FloatMessage uses HTTPS. Chat messages are encrypted in transit. No visitor data is stored in your WordPress database \u2014 everything is managed securely on FloatMessage servers.<\/p><\/dd>\n<dt id=\"how%20do%20i%20get%20support%3F\"><h3>How do I get support?<\/h3><\/dt>\n<dd><p>Email us at <strong>info@floatmessage.com<\/strong> for questions, bug reports, or feature requests. We typically respond within 24 hours.<\/p><\/dd>\n\n<\/dl>\n\n<!--section=changelog-->\n<h4>1.3.0<\/h4>\n\n<ul>\n<li>Added new screenshots<\/li>\n<li>Updated branding assets<\/li>\n<li>'Choose Your Agent' CTA button in chat settings<\/li>\n<li>WordPress plugin documentation page<\/li>\n<\/ul>\n\n<h4>1.2.0<\/h4>\n\n<ul>\n<li>Switched plugin assets from PNG to JPG for lighter file sizes<\/li>\n<li>Updated icon and banner references<\/li>\n<\/ul>\n\n<h4>1.1.0<\/h4>\n\n<ul>\n<li>Improved settings page with plan\/trial status banner and pricing card<\/li>\n<li>Added support contact (info@floatmessage.com) to settings and plugin links<\/li>\n<li>Fixed upgrade button visibility in WordPress admin<\/li>\n<li>Better promotional copy and documentation<\/li>\n<\/ul>\n\n<h4>1.0.0<\/h4>\n\n<ul>\n<li>Initial release<\/li>\n<li>Support for all 13+ floating message templates<\/li>\n<li>Live chat widget integration with AI auto-reply<\/li>\n<li>WordPress settings page with plan\/trial status display<\/li>\n<li>Auto-update support from floatmessage.com<\/li>\n<li>Admin notices for trial expiration warnings<\/li>\n<li>Settings and Docs links on Plugins page<\/li>\n<\/ul>","raw_excerpt":"Add floating messages, popups, and AI-powered live chat to WordPress. 13+ templates, scheduling, and geo targeting.","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/wol.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin\/295272","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/wol.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin"}],"about":[{"href":"https:\/\/wol.wordpress.org\/plugins\/wp-json\/wp\/v2\/types\/plugin"}],"replies":[{"embeddable":true,"href":"https:\/\/wol.wordpress.org\/plugins\/wp-json\/wp\/v2\/comments?post=295272"}],"author":[{"embeddable":true,"href":"https:\/\/wol.wordpress.org\/plugins\/wp-json\/wporg\/v1\/users\/talsibo"}],"wp:attachment":[{"href":"https:\/\/wol.wordpress.org\/plugins\/wp-json\/wp\/v2\/media?parent=295272"}],"wp:term":[{"taxonomy":"plugin_section","embeddable":true,"href":"https:\/\/wol.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_section?post=295272"},{"taxonomy":"plugin_tags","embeddable":true,"href":"https:\/\/wol.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_tags?post=295272"},{"taxonomy":"plugin_category","embeddable":true,"href":"https:\/\/wol.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_category?post=295272"},{"taxonomy":"plugin_contributors","embeddable":true,"href":"https:\/\/wol.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_contributors?post=295272"},{"taxonomy":"plugin_business_model","embeddable":true,"href":"https:\/\/wol.wordpress.org\/plugins\/wp-json\/wp\/v2\/plugin_business_model?post=295272"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}